We want you to be happy with your purchase, so if for any reason you’re not please get in touch within 7 days of receiving your item so we can arrange a return. (Please note, the 7 day term begins the day after your parcel has been signed for on delivery).
Items resized, modified or customised in any way by us or by you/your jeweller are not returnable.
We can not accept returns on items where damage occurs once worn. Please take care when wearing antique and vintage jewellery as it can be fragile. Please see 'How do I care for my jewellery?' under FAQ.
The original postage will not be refunded and return postage will be the buyer's responsibility unless the item has been falsely described. Items must be returned in their original packaging.
Please view FAQ for further information.
